Terms & Conditions

1. Scope

These Terms and Conditions apply to all orders placed through this website with JØGA, Rue de l'Industrie 8, 1700 Fribourg, Switzerland ("we", "us"). By placing an order, you accept these terms.

2. Products and prices

Prices are shown in the currency for your location (Swiss francs, euros, British pounds or US dollars) and include applicable taxes. Shipping costs depend on the destination country and are shown in your cart and at checkout before you pay.

3. Ordering and contract

Your order constitutes an offer to purchase. The contract is concluded when we confirm your order by email. We reserve the right to decline orders, for example in case of stock or pricing errors.

4. Payment

Payment is due at the time of ordering through the payment methods offered at checkout.

5. Delivery

The estimated delivery time depends on the destination country, is shown in your cart and at checkout before you pay, and counts from when your order ships. If a delay occurs, we will inform you by email. Risk passes to you upon delivery of the goods.

6. Right of withdrawal and returns

You may return unworn items in their original condition within 14 days of delivery. To start a return, contact us at alex@jogaclo.com with your order number. After we receive and inspect the returned item, we will refund the purchase price using your original payment method. Return shipping costs are borne by the customer unless the item is faulty.

7. Warranty

Statutory warranty rights apply. If you receive a faulty or incorrect item, contact us and we will replace it or refund you.

8. Liability

We are liable without limitation for intent and gross negligence. For slight negligence, we are only liable for damages arising from the breach of essential contractual obligations, limited to the foreseeable, typical damage. Mandatory statutory liability remains unaffected.

9. Applicable law

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of your country of residence remain unaffected. Place of jurisdiction is Fribourg, Switzerland, unless mandatory law provides otherwise.

10. Contact

Questions about these terms? Reach us at alex@jogaclo.com.